Muddy Creek Vet Policies

OUR MISSION:

To provide quality medical care in the shortest, most efficient response time.

SCHEDULING: 

Office Hours are 7:00 AM to 4:30 PM, Monday thru Friday. 
Please call our office (we have two separate phone numbers available for calling in) as early as possible so we can adjust our schedule to accommodate your needs. Emergencies and critical illnesses will take priority over routine appointments.

              

AFTER HOUR EMERGENCY PHONE NUMBER:
443.243.7632

 

EMERGENCY CALL POLICY:

After hours visits and daytime emergencies are charged an additional fee.

 

PAYMENT POLICY:

Payment is expected at time of service unless prior arrangements have been made. A service charge of 1.5% monthly, 18% annually will be added 30 days after time of service for any outstanding balances (minimum of $3.00 will be charged).  

 

WE ACCEPT CASH, CHECKS, VISA, MASTERCARD, DISCOVER AND AMERICAN EXPRESS
WE CANNOT ACCEPT CREDIT CARD PAYMENTS FOR LESS THAN $25.00 AND A $2.00 PROCESSING FEE WILL BE ADDED TO ANY CREDIT CARDS NOT SWIPED THROUGH OUR TERMINALS.